Baker Perkins has announced that it now has the capability to remotely commission and start-up new unit machines throughout the world.
Engineers and process technologists in the UK can now work with the customer’s engineers using video links and software access to provide step-by-step guidance through the process.
Most unit machines can be remotely commissioned with system access allowing Baker Perkins’ engineers to monitor machine performance using software and video links providing visual information. This information is accompanied by audio descriptions from the customer’s staff. Operator training can also be carried out online.
According to Baker Perkins, this means that commissioning, start-up and training costs and time can all be significantly reduced as engineers do not have to leave Baker Perkins’ office in the UK. It is intended to widen the service to production systems.
Remote support of an extruder installation in India used an industrial router mounted in the control panel, which enabled remote PLC access via a Wi-Fi VPN connection. The router is now fitted as standard to all new Baker Perkins machines but cannot be used without the customer granting access. This extruder was installed at Asian Paints PPG.
Sarang Powar, Senior Manager Engineering, said: “Baker Perkins is a solution oriented expert in extruders: Asian Paints PPG has been a longstanding customer of Baker Perkins. They have been an invaluable resource especially during the pandemic, when the MPX50 extruder was remotely commissioned seamlessly with the Ewon Module.”